Course sessions are on Wednesdays at 12:00pm Pacific.

Here’s What You’ll Receive

Frequently Asked Questions

Q: What is a virtual course?
A: It’s a great way to engage live teachings and each other from the comfort of your home! All you need is a phone line (or an equivalent voice service). If there is more than one person in your household taking the course, you will each need your own line. We use MaestroConference to make it just like an in-person event, where you can ask questions, participate in groups, and deepen your exploration of the course themes.

Please note that dialing MaestroConference from your phone is a regular toll call to California, and your telephone service provider will charge you according to your existing long-distance calling plan. You can also use Skype credit/subscription or Google Voice to dial in to MaestroConference, and you’ll need to use your virtual keypad to enter your PIN and to indicate that you want to ask a question. Other options include calling cards and discount long-distance carriers, and we also have a webcast which is free to use from anywhere in the world.

Q: Can I get benefit from the course if I miss the live classes?
A: Absolutely! You can download the recordings and transcripts of all course sessions from our online media archive, so you never need to worry about missing live calls. You can also engage the full community and leaders on our private community website.

Q: Can you tell me about the Private Course Group?
A: We will have a private community group for all course participants on Facebook that will support you in making connections with others, sharing insights, engaging in discussions, completing homework assignments and exchanging information about events and other activities that can supplement your transformational journey. You’ll have the ability to share your experiences, projects, and growth throughout the Course.

Q: Are there scholarships available for this Training?
A: Yes, we always make a certain percentage of spaces available for partial scholarships, giving preference to those in developing countries or doing important but underpaid work to which they can apply the training material immediately. If you would like to apply for a scholarship, please review our guidelines, which include a link to our online application form.

Q: What is your refund policy?
A: Your satisfaction with The Shift Network and this course is our highest priority! We offer a satisfaction guarantee so that you can sample the course risk-free. The deadline to receive a full refund is December 31, 1969. To request a refund, please click on this refund request form and submit your request. Your refund will be processed within five business days and we'll send you an email confirming your refund. However, we'd love to have a chance to address and resolve your concerns first. If there is something we can assist you with, please email us at support@theshiftnetwork.com, and we'll be happy to help! (No refund requests accepted after the above date or with scholarship awards.)

Q: How can I reach Customer Support?
A: Please visit our Customer Support Center, where you should be able to find the answer to your question or the solution to a problem. And if you can’t, you can submit an online request form and we’ll get right back to you.